About Us: Just Like Family

“Caring for your family by nurturing the human-animal bond"”

At Indian Trail Animal Hospital, our goal is to be your pet’s healthcare provider for their long, happy and healthy life. We do much more than just provide your pet with vaccines or diagnose your pet when they aren’t feeling well. We focus on prevention and client education in order to forge a partnership between veterinarian and owner so that you can make the best choices for their health all year long and when they come in for a wellness visit, we can be on the lookout for preventable problems before they occur.

We value...genuine relationships with your family and pets.

Our doctors take pleasure in getting to know you and your animals. Once you’ve established a bond with one of our vets, we’ll make every effort to make sure your pet gets in to see “their” doctor. We frequently answer questions over email and gladly give out those contacts to established clients.

For those clients bringing kids, we've tried to make it easier by having the following available for you and your kids:

  • Children’s books and toys available in the waiting room.
  • Hospital tour availability (even get dressed up in a kid-size Dr. coat!)
  • Coloring books and Etch-a-Sketch tablets
  • Lollipops and Animal Crackers (parents, please ask; we don't want to leave them on the counter and tempt kids whose parents would rather us not!)

    We value...your time and commitment to your pets

    With drop-off appointments always available at no additional charge and an expanding appointment schedule, we want to be available when you need us!

    We work with your needs, offering early morning (7:30 to 8am) drop-off, same day work-ins, and budget appointments (where you tell us your budget for the visit and we prioritize the best care possible within that range). We also offer the best of both worlds with our own online pharmacy, where you can order online and have your pet’s prescription filled from the same facility you know and trust.

    Once filled, you can pick it up or we’ll ship it to your door (free shipping over $39).

    Prescription refills are easy - call 704-821-7040, e-mail, or log-on to your patient portal to request your pet's prescription.

    Modern medicine to better serve your family

    The care you and your pets will be getting here is top-notch… our own Doctor typically amasses over 80 hours of Continuing Education per year (when only 20 is required!) With 4 Doctors, all with varying areas of interest and expertise, 2nd opinions are readily available within our own staff and we can manage most challenging cases in-house without expensive and time-consuming referrals to other facilities. Veterinary medicine is not just a job for any of us, it is a passion.

    Training for our entire medical team, sharing our knowledge with you

    The strive for excellence extends to our wonderful staff, comprised of more than 90% longtime local residents. Weekly staff training and extensive ongoing education for our team translates to your pet getting the best treatment options and you getting the best service that is available.

    All of our team members love educating pet owners - bring your family, your kids and your list of questions and we will be ready to answer them for you! We even offer free dental technician examinations any time to refresh your memory on home dental care and update you on the status of your pet's oral health.

    Supporting our community

    Giving back to the community is important to us. We have programs to encourage adoption from the Union County Animal Shelter (for current ITAH clients only) and support adoption from local rescue groups in our area. We also host a Pet Pantry where you can donate unneeded Pet Food and Supplies to animals that are less fortunate. You too can get involved in helping ownerless animals that need medical care – just ask us how!

    We value....you!

    Our clients and pets are like family to us. Take an online tour of our beautiful clean facility or come and see us in real life! We’re looking forward to getting to know you.